Senior Software Engineer II - Operations Engineering Team
About the role
We are looking for a Senior Software Engineer/SRE to join this team, supporting a suite of internal systems critical to the performance and reliability of our enterprise insurance platform. This role focuses on building robust backend tools that enable operations teams to triage issues, perform impact analysis, monitor system health, and remediate policy/order-related failures efficiently.
This position is ideal for engineers who are passionate about enabling operational excellence through smart automation, data-driven insights, and scalable internal platforms. Your contributions will directly enhanceservice reliability, reduce downtime, and improve customer trust in our insurance services.
Responsibilities:
Develop and maintain backend tools and services that support operations workflows, including issue triage, order/policy remediation, and RCA automation.
Build internal dashboards, monitoring frameworks, and...