Senior Software Engineer - Recommendation Experiences

We’re looking for a Senior Software Engineer to play a pivotal role in shaping and evolving M&S’s AI-powered recommendation experiences. This team provides the intelligent services that power personalised customer journeys across web and mobile, helping millions of customers discover products that are relevant, inspiring, and tailored to their needs.

Your “customers” are product teams, engineers, data scientists, and ultimately millions of M&S customers and your mission is to improve the quality, relevance, and reliability of AI-driven experiences through robust engineering, intelligent evaluation frameworks, and production-ready AI systems.

This is a role for an engineer who is excited by applied AI, recommendation systems, and building customer-facing products at scale. You will help drive the next phase of growth for AI Stylist, one of M&S’s flagship AI-powered experiences, as it continues to evolve and scale across our digital channels.

About the Team