Senior Specialist, Implementation Engineer - Crypto & iGaming

Job Description

Checkout.com is looking for a dynamic and proactive Implementation Engineer to provide merchants and business partners with world‑class technical support during implementation. The core purpose is to reduce friction from the integration process to achieve a successful and efficient integration.

How you’ll make an impact

• Provide technical support to merchants during their implementation of Checkout.com payment processing technology.
• Answer all merchants’ integration‑related questions, including but not limited to configuration, debugging, documentation, testing, go‑live support, and post‑live support.
• Collaborate and partner with internal teams such as Sales Engineers, Technical Account Managers, Merchant Configuration, Sales, Account Managers, and Merchant Care to resolve issues during customer trials, integrations, or post‑implementation support.
• Interact with product teams to pinpoint improvement ideas.