Senior Support Engineer

About the Organisation
Our client is a growing managed IT services provider based in Mount Wellington, supporting organisations across New Zealand and Australia. They specialise in delivering modern, secure IT environments built on Microsoft cloud technologies, with an emphasis on proactive support and continuous improvement.

About the Role
This is a hands-on, client-facing Senior Support Engineer position supporting a diverse customer base. You’ll work across multiple environments, handling a blend of remote support, onsite work, escalations, and project delivery.

The role offers strong variety, from troubleshooting day-to-day issues through to contributing to system improvements and security initiatives. Regular travel within Auckland is part of the role.

Day-to-Day Responsibilities