Senior Systems Support Engineer

Job responsibilities

• You will use your skills in Incident Management and Incident Response processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions.
• You will understand complex application systems and find your way through them to debug a business impacting issue.
• You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.
• You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our clients.
• You will leverage your knowledge regarding the different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.
• You will efficiently use DevOps tools and prac...