Senior Tech Lead L2/ L3

This job posting is for a new opportunity to support our continued growth.

Location- Vancouver Onsite

POSITION SUMMARY:

Work closely with the Solution Architecture team to help devise the most appropriate and efficient strategy to implement targeted delivery solutions. Able to quickly adapt to changing priorities while implementing Shared Services Solutions. Provide professional assistance to external clients’ growing needs including, but not limited to desktop image management and deployment, anti-virus administration, patch management and deployment, and software deployment. Promote collaboration with other support teams in order to resolve issues with any of the shared services program offerings. Champion continuous improvement related to processes, technologies, and service offerings to our clients. Monitor health and performance of supported client’s infrastructures. Analyze data to assess general performance of appl...