Senior Tech Support Engineer – AI SaaS (Remote, LatAm)

Mercor • bogotá, bogotá, distrito capital, Colombia • Posted June 06, 2026

Location bogotá, bogotá, distrito capital
Job Type Full-time
Category Soporte técnico y administración
Posted June 06, 2026

Mercor is seeking a Customer Success Engineer (LatAm) to provide support for its talent pool. This remote position involves responding to inquiries, troubleshooting web application issues, and documenting insights for improvement.

The ideal candidate will have a degree in Computer Science or Software Engineering, experience in SaaS, and be adept at using support platforms like Zendesk. The compensation is between $40,000 and $50,000.

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