Senior Tech Support Engineer – AI SaaS (Remote, LatAm)
Location
bogotá, bogotá, distrito capital
Job Type
Full-time
Category
Soporte técnico y administración
Posted
June 06, 2026
Mercor is seeking a Customer Success Engineer (LatAm) to provide support for its talent pool. This remote position involves responding to inquiries, troubleshooting web application issues, and documenting insights for improvement.
The ideal candidate will have a degree in Computer Science or Software Engineering, experience in SaaS, and be adept at using support platforms like Zendesk. The compensation is between $40,000 and $50,000.
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