Senior Tech Support Engineer - Cybersecurity SaaS (Remote)

Halcyon is looking for a Senior Technical Support Engineer to join our team. This remote-native role involves troubleshooting customer issues across various platforms and collaborating closely with internal teams. Ideal candidates will have strong cloud networking and customer support skills.

Successful candidates will have 7 years of experience in customer support or related fields, with the ability to troubleshoot in complex environments. A curious mindset and strong communication skills are essential for this role.