Senior Technical Lead, Global Customer Assurance
Location
Bengaluru, Karnataka
Job Type
Full-time
Category
Computer Occupations
Posted
July 21, 2026
Senior Technical Lead, Global Customer Assurance
Job ID: 36169
Job Level: PT1 Advance
Job Location: Bangalore/Gurugram
Function: Chief Operations Office(COO)
Employment Type: Full time
Why we need this role
The primary function of role is to carry out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, configuration changes to resolve customer issues/faults for all Colt products delivered over the Colt IP/ SDWAN network with participation in 24x7 shift roster. Develop customer solutions to address a variety of business problems across IP/SDWAN domain. Acts ...