Senior Technical Support Engineer

COGNNA • Islamabad, Islamabad Capital Territory, Pakistan • Posted June 06, 2026

Location Islamabad, Islamabad Capital Territory

Job Type Full time

Category Computer Occupations

Posted June 06, 2026

COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.
We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our Platform. You will troubleshoot complex system environments, lead agent installations, conduct client training sessions.
Key Responsibilities
Advanced Technical Troubleshooting: Act as the Tier 2/Escalation point for co...
            

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