Senior Technical Support Engineer

Thomas Talent Network • New York, New York, United States • Posted June 03, 2026

Location New York, New York

Job Type Full-time

Category construction-and-extraction

Posted June 03, 2026

SENIOR TECHNICAL SUPPORT ENGINEER
Overview
We are seeking a Senior Technical Support Engineer (5+ years' experience) to build a best-in-class technical support function from scratch at a rapidly scaling infrastructure startup. This is a founding-style support role where the successful hire will directly shape how enterprise customers are supported as the company scales. Work directly with engineering customers using cutting-edge CI infrastructure, diagnose and resolve complex technical issues, and establish the foundations of world-class support operations.
About the Company
Blacksmith is one of the fastest-growing infrastructure startups in the US, backed by Google Ventures ($13.5M Seed + Series A) and Y Combinator. The company has nearly tripled revenue since early 2025, recently hit approximately $10M ARR in under 2 years, and is now rapidly expanding into enterprise customers. The elite founding team brings backgrounds in infrastructure and sc...
            

Interested in this role?

Click the button below to start your application.

Apply Now