Senior Technical Support Specialist
Location
Bengaluru, India
Job Type
Full-time
Category
other-general
Posted
June 22, 2026
**Job Requisition ID #**
26WD98803
**Position Overview**
Autodesk is looking for a Senior Technical Support Specialist (for BIM360 / Autodesk Construction Cloud, Revit, Navisworks applications) to provide support services and engage Autodesk customers in providing effective technical solutions, guidance, and troubleshooting advice. With a clear focus on helping customers adopt industry leading design tools, this role is responsible for addressing customer product issues reported to us primarily via scheduling a call, logging a case or chat. All our teams have a direct influence on customer adoption and enable customers to realize the value of their investment.
Our ideal candidate gathers and analyses the most critical information needed to understand problems and generate innovative ideas and solutions to solve them; ensures that customer issues are resolved, pulling the right groups together to be in service for the customer; holds all stakeholders ...
26WD98803
**Position Overview**
Autodesk is looking for a Senior Technical Support Specialist (for BIM360 / Autodesk Construction Cloud, Revit, Navisworks applications) to provide support services and engage Autodesk customers in providing effective technical solutions, guidance, and troubleshooting advice. With a clear focus on helping customers adopt industry leading design tools, this role is responsible for addressing customer product issues reported to us primarily via scheduling a call, logging a case or chat. All our teams have a direct influence on customer adoption and enable customers to realize the value of their investment.
Our ideal candidate gathers and analyses the most critical information needed to understand problems and generate innovative ideas and solutions to solve them; ensures that customer issues are resolved, pulling the right groups together to be in service for the customer; holds all stakeholders ...