Senior Technical Support (Storage and Data Protection)
Location
, , philippines, , , philippines
Job Type
Full-time
Category
IT & Technology
Posted
June 04, 2026
Scope/Work Responsibilities
Specific tasks and service requirements required on a daily basis.
- Manage daily operations related to backup and storage systems.
- Oversee and maintain backup servers, tape libraries, disk repositories, storage arrays, and SAN switches, ensuring efficient backups, data replication and recovery.
- Offer intermediate-level support for the organization's enterprise backup and storage systems.
- Coordinate backup and storage support activities with other IT support levels within the department.
- Promptly escalat(es) significant enterprise backup and storage issues to relevant team members.
- Engage with external vendors for hardware and application support when required.
- Implement Enterprise Backup and Storage software updates, patches, and ensure connectivity for backup and storage clients.
- Manage SAN and NAS connectivity, Lun and capacity provisioning, host presentation...