Senior Ticket Controller
Location
dubai, dubai
Job Type
Full-time
Category
Other-General
Posted
June 10, 2026
The purpose of this position is to lead a team of Ticket Inspectors to provide effective revenue protection across the network and a visible deterrent to fare evasion and other offenses on the system.
MAIN RESPONSIBILITIES
Strategic- Support the implementation of Revenue Protection strategies, deployment plans and enforcement initiatives to deter fare evasion and ensure passenger compliance to Dubai Metro & Tram Bylaws.
- Assist Revenue Protection Management in developing inspection patterns, deployment strategies and conducting revenue protection activities.
- Support governance and compliance to procedures by ensuring all activities and tasks are aligned with organisational requirements.
- Ensure accurate and up to date fine issuance and reconciliation data.
- Oversee, review and maintain monthly revenue protection reports, including fines issues, paid/unpaid status and violation data.
- Manage and update...