Senior Transformation Director (BFSI)

TP • Remote, Remote, Philippines • Posted May 26, 2026

Location Remote, Remote

Job Type Full-time

Category PRB

Posted May 26, 2026

Senior Director – Transformation (BFSI) 

 Location: Philippines (Manila preferred; Cebu or Davao as secondary locations) 

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 Role Overview 

 Lead large-scale transformation initiatives for Banking, Financial Services, and Insurance (BFSI) clients, driving process excellence, digital innovation, and AI-led interventions. This role is accountable for delivering measurable improvements in customer experience, operational efficiency, and business outcomes across global programs. 

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 Key Responsibilities 

 * Lead end-to-end transformation programs across BFSI accounts 
 * Drive process excellence using Lean Six Sigma methodologies 
 * Design and implement digital and AI-led solutions (automation, analytics, CX tools) 
 * Act as a trusted advisor to clients; lead executive presentations and solution discussions 
 * Partner with operations, tech...
            

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