Senior User Experience Designer (Telco)

We are seeking a highly skilled Senior UI/UX Designer to lead the design and optimization of our digital experiences across web and mobile platforms. The ideal candidate will have a strong grasp of design systems, user flows, and interaction principles, with the ability to translate complex journeys into intuitive, visually engaging interfaces.

Responsibilities

• Map end-to-end customer journeys for each product area.
• Identify user pain points and convergence opportunities between app and web.
• Develop service blueprints that capture cross-channel interactions.
• Define navigation structures, hierarchy, and interaction flows.
• Create low-fidelity wireframes using Figma or equivalent tools.
• Validate information architecture and navigation logic through internal reviews and feedback sessions.
• Create and maintain a unified component library and style guide.
• Develop mid- and high-fidelity prototypes...