Senior/Client Service Executive

Crane Worldwide Logistics • Singapore, Singapore, Singapore • Posted June 23, 2026

Location Singapore, Singapore

Job Type Full Time

Category Information and Record Clerks

Posted June 23, 2026

As a Customer Service Executive with the Air Freight department, the incumbent will provide proactive and comprehensive services to both Internal and External customers ensuring their requirements are fulfilled. The role is instrumental in the company's objective of service excellence.
Responsibilities:
Monitor shipments status and update customers timely and effectively

Maintain good relationships with both customers and handle customers' enquiries on a timely basis

Coordinate with customers and overseas agent regarding shipping activities

Maintain strong relationships with carriers and co-loaders

Act as a resource for all Air- freight inquiries for Crane SG

Responsible for coordinating with internal and external customers to arrange collection.

Plan with the vendor to arrange collection

Provide instructions to the Air Export operation team with complete information for executio...

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