Senior/Patient Service Associate, Call Centre

Sengkang General Hospital • singapore, singapore, Singapore • Posted June 25, 2026

Location singapore, singapore
Job Type Full-time
Category Other-General
Posted June 25, 2026
Job Description

You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms.

Requirements
  • GCE ‘N’ Level / GCE ‘O’ Level with at least 1 year of relevant experience or NITEC in Service Skills preferably
  • Experience in call centre, customer service or healthcare industry will be advantageous
  • Excellent team player with strong interpersonal and communication skills
  • Customer-oriented and highly adaptable in a dynamic and fast-paced environment
  • Proficient in Microsoft Office applications
  • Able to commit to rotating shifts, including weekends & public holidays
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