Service Administrator-6 month Contract

WAJAX • Kitchener, Ontario, Canada • Posted June 18, 2026

Location Kitchener, Ontario

Job Type Full Time

Category Information and Record Clerks

Posted June 18, 2026

The Opportunity
Accountable/responsible for the development and administration of service repairs quotes to Service customers. Field and respond to customer inquiries.
The Role
Develop and Administer resources and structure to deploy quick and effective Service Repair Quotes to branch customers. May need to research parts and estimate labour required to generate service repair quotes.

Development of tools and database, not limited to:

Business System Quote standards

Customer Quote Template development

Labour Times Resource database

Parts look-up process

Respond to customers via telephone, or electronically in a timely and courteous manner; delivers strong internal and external service

Follow up with the customer and answer technical questions

Develop rollout plan for subsequent service branches

Work in collaboration with the technical team

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