Service Administrator
Location
Candiac, QC
Job Type
Full-time
Category
other-general
Posted
June 08, 2026
**Job Summary:**
Serves as primary customer contact to promote quality customer service and increase business within the branch location.
**We are looking for a talented Service Administrator to join our Distribution business in Candiac, QC.**
Bilingual in French and English (required)
Will make an impact in the following ways:
+ Serve as the primary point of contact for customers, both by phone and in person, building strong and positive relationships
+ Analyze customer needs, gather relevant information, and create and manage work orders
+ Develop quotes, repair plans, and warranty claims, ensuring accuracy and timeliness
+ Coordinate with technicians, parts, and service teams to schedule and manage service work
+ Provide status updates to customers throughout the repair process
+ Handle customer concerns and warranty inquiries, ensuring a high level of satisfaction
+ Monitor key performance metrics such as productivity a...
Serves as primary customer contact to promote quality customer service and increase business within the branch location.
**We are looking for a talented Service Administrator to join our Distribution business in Candiac, QC.**
Bilingual in French and English (required)
Will make an impact in the following ways:
+ Serve as the primary point of contact for customers, both by phone and in person, building strong and positive relationships
+ Analyze customer needs, gather relevant information, and create and manage work orders
+ Develop quotes, repair plans, and warranty claims, ensuring accuracy and timeliness
+ Coordinate with technicians, parts, and service teams to schedule and manage service work
+ Provide status updates to customers throughout the repair process
+ Handle customer concerns and warranty inquiries, ensuring a high level of satisfaction
+ Monitor key performance metrics such as productivity a...