Service Administrator

Cummins Inc. • North Las Vegas, NV, United States • Posted July 25, 2026

Location North Las Vegas, NV
Job Type Full-time
Category other-general
Posted July 25, 2026
**Job Summary:**

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location

We are looking for a talented **Service Administrator** to join our team in **(North Las Vegas, NV)** .

You will make an impact in the following ways:

• Serve as the first point of contact for customers by phone and in-person, developing positive relationships and delivering an exceptional customer experience
• Assess customer needs, gather service information, and create accurate work orders in appropriate service management systems
• Provide customers with service updates, repair status information, and timely communication throughout the service process
• Maintain accurate customer, equipment, and service documentation to support effective service delivery
• Utilize available systems and tools to capture service details, troubleshoot customer concerns, and support successf...

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