Service Advisor - JLR

An opportunity has arisen for a Service Advisor to join our team at our JLR Canterbury. This role reports directly to the Aftersales Manager and will play a key role in supporting our service operations.

Working hours are Monday to Friday, 7.30 am to 5.30 pm, 1 in 4 Saturdays on a rota.

You will be responsible for:

• Managing drop-off and collection of service bookings
• Completing detailed pre-calls before client arrival
• Providing regular updates and clear communication to clients
• Liaising closely with Workshop Control to ensure smooth workflow and seamless client experience
• Providing accurate, efficient and timely administration
• Upselling health check work identified by the workshop
• Problem-solving and overcoming objectives confidently and professionally
• Working collaboratively as part of a team to ensure client needs are met
• Achieving and exceeding performa...