Service Advisor Cardiff VW Van Centre

Sinclair Group • Cardiff, Wales, United Kingdom • Posted July 25, 2026

Location Cardiff, Wales
Job Type Permanent
Category Information and Record Clerks
Posted July 25, 2026

The Role

  • You'll be the key link between our customers and the workshop - making sure communication is clear, accurate and always centred around trust and transparency:
  • Greet customers, understand their needs and deliver an exceptional customer experience
  • Manage service bookings, workshop diaries and coordinate work with technicians
  • Keep customers updated throughout the service and repair process
  • Identify additional work and explain recommendations clearly and professionally
  • Prepare job cards, process invoices and maintain accurate records
  • Work closely with customers, technicians and parts teams to keep the workshop running smoothly
  • Build strong customer relationships that encourage trust and loyalty
  • Why You'll Want This One

  • Up to £31,500 basic salary depending on experience plus a £500 monthly performance-related bonus
  • 30 days annual leave (incl. bank holidays), rising with service - p...
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