Sinclair Group • Cardiff, Wales, United Kingdom • Posted July 25, 2026
Location
Cardiff, Wales
Job Type
Permanent
Category
Information and Record Clerks
Posted
July 25, 2026
The Role
You'll be the key link between our customers and the workshop - making sure communication is clear, accurate and always centred around trust and transparency:Greet customers, understand their needs and deliver an exceptional customer experienceManage service bookings, workshop diaries and coordinate work with techniciansKeep customers updated throughout the service and repair processIdentify additional work and explain recommendations clearly and professionallyPrepare job cards, process invoices and maintain accurate recordsWork closely with customers, technicians and parts teams to keep the workshop running smoothlyBuild strong customer relationships that encourage trust and loyaltyWhy You'll Want This One
Up to £31,500 basic salary depending on experience plus a £500 monthly performance-related bonus30 days annual leave (incl. bank holidays), rising with service - p...
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