Service Advisor
Location
ilford, england
Job Type
Full-time
Category
Management & Operations
Posted
June 20, 2026
Service Advisor
Location: Ilford
Vacancy to be filled by an experienced Service Advisor with a flexible and can‑do attitude who is always committed to offering quality customer service.
Responsibilities
- Take Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Meeting and greeting service customers and identifying their service requirements.
- Updating customers with technical issues.
- Dealing with complaints.
- Seize opportunities for up selling products.
Skills and Qualifications
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Must be money motivated with confidence in up selling.
- Must be fully customer focused, presentable and professionally dressed.
- Ability to thri...