Service Advisor - Operational Professional 2
Location
santiago de querétaro, querétaro
Job Type
Full-time
Category
Servicio de atención al cliente
Posted
July 27, 2026
Service Advisor - Operational Professional 2
JOB DESCRIPTION
Provide personalized customer service, ensuring the correct reception of units, service follow-up, coordination with the workshop, and vehicle delivery, all in accordance with the quality, safety, and customer satisfaction standards established by Scania.
- Acquire: In the learning phase to be able to apply the competence in work situations. Is able to apply the competence in work situations with help.
- Apply: Is able to apply the competence in work situations independently without help.
- Guide: Is able to apply the competence in work situations under extraordinary or complex conditions as well as to orient and guide other people.
- Transform: Is considered an expert and is able to drive the development of new concepts and methods.
- Innovate: Is considered an authority in the field, both internally and externally.