Service Advisor
Location
Phoenix, AZ
Job Type
Full-time
Category
other-general
Posted
June 12, 2026
Dealership:L0378 Bell Road Toyota
Bell Road ToyotaService Advisor
Pay: Earn Based on Your Performance
Schedule: Full-time
Bell Road Toyota, proudly part of Lithia & Driveway, is looking for a customer-focused Service Advisor to join our busy and growing service department. If you thrive in a fast-paced environment, enjoy helping customers, and want long-term career growth with an industry leader, this opportunity is for you.
What You'll Do
+ Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC).
+ Follow the Initial Customer Contact (ICC) process.
+ Greet customers in a friendly and professional manner.
+ Identify, confirm and offer resolution to customer concerns.
+ Communicate with customer what needs to be done, how much it will cost and when service will be complete.
+ Assess customer needs by co...
Bell Road ToyotaService Advisor
Pay: Earn Based on Your Performance
Schedule: Full-time
Bell Road Toyota, proudly part of Lithia & Driveway, is looking for a customer-focused Service Advisor to join our busy and growing service department. If you thrive in a fast-paced environment, enjoy helping customers, and want long-term career growth with an industry leader, this opportunity is for you.
What You'll Do
+ Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC).
+ Follow the Initial Customer Contact (ICC) process.
+ Greet customers in a friendly and professional manner.
+ Identify, confirm and offer resolution to customer concerns.
+ Communicate with customer what needs to be done, how much it will cost and when service will be complete.
+ Assess customer needs by co...