Service Calls Manager Improving Efficiency and Customer Satisfaction
Location
longueuil, montérégie
Job Type
Full-time
Category
Management & Operations
Posted
June 01, 2026
Step into the role of Service Calls Manager focused on enhancing service excellence. Coordinate service orders while ensuring compliance and building rapport with diverse stakeholders in an active work environment.
This onsite role serves as the primary contact in managing service operations and facilitating resolutions efficiently. You will need proficiency in Microsoft Office and French fluency to communicate effectively. Your organization and keen attention to detail are key to driving process improvements and delivering high-quality service.
Key Responsibilities:
• Oversee the end-to-end management of service calls
• Build strong customer relationships for seamless service delivery
• Liaise with vendors and stakeholders for operational efficiency
• Ensure adherence to EH&S requirements for onsite processes
• Process daily service call approvals and manage inventory
Requirements:
• Competency in Microsoft Off...
This onsite role serves as the primary contact in managing service operations and facilitating resolutions efficiently. You will need proficiency in Microsoft Office and French fluency to communicate effectively. Your organization and keen attention to detail are key to driving process improvements and delivering high-quality service.
Key Responsibilities:
• Oversee the end-to-end management of service calls
• Build strong customer relationships for seamless service delivery
• Liaise with vendors and stakeholders for operational efficiency
• Ensure adherence to EH&S requirements for onsite processes
• Process daily service call approvals and manage inventory
Requirements:
• Competency in Microsoft Off...