Service Center Manager

Ruhrpumpen is seeking an experienced Service Center Manager  to lead a multi‑disciplinary service operation, driving execution excellence, operational continuity, and high customer satisfaction across service projects, repairs, parts coordination, and technical support activities.

Key Responsibilities Provide strategic and operational leadership for the service center, ensuring efficient workflows, resource allocation, and continuous improvement.

Oversee the full lifecycle of service requests, including prioritization, technical evaluation, job setup, purchasing coordination, and delivery timelines.

Establish and refine operational processes, standards, and best practices to elevate service performance and reliability.

Lead the assessment and resolution of complex service cases, ensuring accurate diagnostics and alignment with customer expectations.

Manage and support field service operations, ensuring proper planning...