Service Configuration Manager (CMDB) & ITOM Lead

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We at Verdantas , looking for Service Configuration Manager (CMDB) & ITOM Lead to join our team.

The ServiceNow Configuration Manager (CMDB) & ITOM Lead will be responsible for the overall accuracy, governance, and operational maturity of the ServiceNow CMDB and ITOM capabilities. This role ensures configuration data is trustworthy, standardized, and effectively supports IT Service Management, IT Operations, Security, and business decision-making.

The individual will lead CMDB strategy, oversee Discovery and Service Mapping, define data governance standards, and partner closely with infrastructure, cloud, security, and application teams to drive operational visibility and service reliability.

This role is a key enabler of ITSM maturity, operational reporting accuracy, and successful integration of acquired entities into the enterprise service management model.