Service Controller

Job Description

Service Advisor / Controller required in the Aldershot / Farnham area of Hampshire / Surrey.

We are working with an Engineering company in the Aldershot / Farnham area who are looking to recruit a Service Advisor / Controller to join their busy team. 

Salary is circa 28k based on 42.5 hours per week

Location is Aldershot / Farnham, Hampshire / Surrey

Job Role:

As a Service Controllers / Advisor you will be an integral part of the Service Department with emphasis on promptly organising appropriate resources to resolve situations quickly and ensure communication is kept flowing, externally and internally.

Your key responsibilities will include:

To receive, record and relay relevant information for all call-outs

To monitor and arrange Engineer availability

To keep customers informed of timescales and ensure Engineers attend as soon as possible

Being th...