Service Controller

Neos Recruitment Limited • stoke on trent, stoke on trent, United-Kingdom • Posted June 20, 2026

Location stoke on trent, stoke on trent
Job Type Full-time
Category Other-General
Posted June 20, 2026

Service Desk Controller – OEM
Location: Burton-upon-Trent
Salary: £30,000 - £35,000 (Negotiable)

Service Desk Controller – Burton-upon-Trent

NEOS Engineering are currently recruiting for an experienced Service Desk Controller to join a leading OEM within the heavy equipment sector.

This is a fantastic opportunity for someone with experience in service coordination, engineering support, scheduling, or aftersales operations to join a busy team supporting customers, engineers, and dealers across the UK.

Working with a range of heavy machinery, including Articulated Dump Trucks (ADT) , you will be responsible for coordinating service activities, managing engineer workloads, and ensuring customers receive a first-class service.

The Role

  • Coordinate field engineers, service visits, breakdowns, and maintenance activities.
  • Manage daily schedules to ensure e...

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