Service Controller
Location
United Kingdom, England
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 02, 2026
About this Role
Are you a Service Controller looking for a new role, or an experienced scheduler or service coordinator looking for a fresh challenge? This Service Controller position in Garforth within our Material Handling Business Unit is a fast-paced, customer-focused role where you will coordinate field-based engineers and keep operations running smoothly.
- Allocating breakdown and maintenance jobs to engineers, ensuring maximum efficiency
- Handling incoming calls and emails, logging jobs accurately and professionally
- Managing customer expectations while delivering excellent service at every touchpoint
- Monitoring repair costs, raising quotations, and ensuring work stays within budget
- Maintaining accurate system records and supporting day-to-day service administration
About You
You are organised, proactive, and confident communicating with customers and colle...