Service Coordinator

Job Summary

Performs administrative and coordination duties to support the service department's daily operations. Responsible for managing service requests, tracking job costs, coordinating labor and materials, and ensuring accurate billing and documentation. Acts as a liaison between service and finance functions while maintaining records, monitoring work progress, and supporting field service activities.

Responsibilities

• Review and process daily timecards; submit for approval and forward to payroll, highlighting overtime and job allocations.
• Assign labor to service jobs and monitor job progress through tracking reports.
• Manage billing orders and compare job costs against invoiced amounts.
• Monitor back orders, review job costing, and close completed service jobs upon approval.
• Review and allocate Work in Progress (WIP) on a monthly basis.
• Prepare journal entries ...