Service Coordinator - Out of Hours

ISS • Stafford, England, United Kingdom • Posted June 23, 2026

Location Stafford, England
Job Type Fixed Term Contract (6 months)
Category Information and Record Clerks
Posted June 23, 2026

Job Description

We are looking for someone who can act as a key point of contact for operational colleagues and internal customers, taking ownership of service requests and delivering timely, accurate, and customer-focused support.

Working collaboratively with operational managers, workforce management, finance, and wider internal teams, you will play a vital part in maintaining accurate workforce data and supporting the delivery of high-quality service across the business.

Key Responsibilities

  • Engage with operational managers to support the accurate collation and management of Placemaker time and attendance data.
  • Input, maintain, and update records relating to overtime, absence, pay rates, timesheets, and workforce data across relevant systems.
  • Ensure accurate linking of Placemakers to timesheets and resolve all anomalies ahead of payroll deadlines.
  • Maintain and update operational trackers, reports, and d...
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