Service & Customer Success Coordinator

OPTIMA (DC) SOLUTIONS & SERVICES PTE. LTD. • singapore, singapore, Singapore • Posted June 16, 2026

Location singapore, singapore
Job Type Full-time
Category Other-General
Posted June 16, 2026
Responsibilities
  • Handling of customers complaints and issues
  • Provide quotations for all service repair works
  • Monitor the progress of repair/service and keep customers updated on the repair service issues
  • Liaise with Service operation/technicians for all repair/customer service issues
  • Liaise with suppliers for parts purchases and assist in inventory of spare parts
  • Assist Operation Manager/Director in all service related matters, including the planning and allocation of service resources
  • Coordinate with customers for technical issues to meet customer technical requirements
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