Service Delivery Leader - Customer Care
Location
jaipur, rajasthan
Job Type
Full-time
Category
Other-General
Posted
June 26, 2026
The is a senior leadership role responsible for steering customer service, finance and accounting operations for European Financial Services clients. Responsible for managing clients and leading a team of professionals.
You will drive operations delivery, digitization and new transitions while collaborating with near shore delivery center in Europe and multiple European clients.
Based or willing to relocate to Jaipur, we need a versatile person, that can smoothly run Finance and Customer Service operations.
Prior experience in Finance and Customer Service areas is desired but not must. Fast learner who is able to understand both areas well and have a lead client conversations and delivery results.
Responsibilities
- Leadership & Team Management: Direct, mentor, and scale a global team of finance and customer service personnel.
- Stakeholder Engagement...