Service Delivery Manager

Join the team behind Arwen.ai - where AI meets real impact.

At Arwen, we use AI to help clients make the most of their social media presence - cutting out the toxic, amplifying the good, and helping brands and public figures have better conversations online. Our tech protects over 750 million followers, moderates 80,000+ comments a day, and delivers real results: 94% time savings, 21.3% boost in engagement, and a 19% drop in paid media CAC.

We are looking for a Service Delivery Manager that cares about making the internet a better place. You will own the end‑to‑end delivery of Arwen’s services for our customers – from onboarding and configuration, through day‑to‑day operations, to continual service improvement and renewal. If you also want to work with smart, kind people who do too - come help us build the future of social.

We’re growing fast - backed by great clients in elite sport, broadcasting, dating, financial services, public sector and beyond. But...