Service Delivery Manager, Complex Cases

Community Living British Columbia • vancouver, metro vancouver regional district, Canada • Posted June 16, 2026

Location vancouver, metro vancouver regional district

Job Type Full-time

Category IT & Technology

Posted June 16, 2026

Term & Status Permanent/Full-time 
Classification & Salary Management Band 4 - position starts at $102,737 to $128,421 annually 
Team Service Delivery Planning and Operational Effectiveness 
Location Vancouver, Surrey, Victoria, Nanaimo, Kamloops, Prince George, Kelowna (hybrid within BC after passing a 6‑month probationary period) 
About the opportunity As a Service Delivery Manager (SDM), you will manage the day‑to‑day operations of CLBC services within an assigned service delivery area, overseeing a team serving individuals with the highest level of complex needs. This position provides both operational and practice leadership for complex needs service delivery in the region, ensuring coordinated, responsive, and high‑quality supports for individuals with significant complexity and risk. The role ensures that eligible individuals and families are provided with goal‑focused direct support, that servic...
            

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