Service Delivery Manager (La Florida)
Location
la florida, región de los lagos
Job Type
Full-time
Category
Informática y tecnología
Posted
June 06, 2026
Overview
The Service Delivery Manager (SDM) – Mitel Voice Solutions is responsible for the strategic leadership, operational excellence, Profit and Loss and continuous improvement of the hospital’s Unify telephony environment. This role ensures reliable, secure, and high‑quality voice communications that directly support patient care, clinical coordination, and hospital operations. The SDM will oversee all aspects of service delivery, including design, implementation, incident response, maintenance, vendor management, and system lifecycle planning.
Responsibilities
- Strategic Leadership & Planning
- Operational Management
- Vendor and Partner Management
- Governance, Security & Compliance
- Budgeting & Reporting
- Project Management
Requirements
- Education: Bachelor’s degree in information technology, Computer Science, Telecommunications, or related field (master’s preferred).
- Expe...