Service Delivery Manager
Location
, , philippines, , , philippines
Job Type
Full-time
Category
IT & Technology
Posted
June 09, 2026
- Multinational tech company looking to grow their presence in the Philippines
- Attractive salary and benefits
About Our Client
A global technology provider specializing in advanced voice-over-IP and data networking solutions. Our mission is to empower enterprises and service providers with reliable communication systems that drive connectivity and collaboration worldwide.
Job Description
- Act as the primary contact for major incidents, coordinating customer voice teams and leading root cause analysis.
- Oversee the integrity, security, and performance of customer voice systems, including installations, updates, and configurations.
- Ensure uptime and optimal performance of voice/telecommunications services.
- Facilitate secure communication with external parties and subject matter experts.
- Provide specialized technical support to executives with confidentiality and efficiency.
- ...