Service Design Analyst

Legal & General • Hove, England, United Kingdom • Posted June 20, 2026

Location Hove, England
Job Type Permanent
Category Computer Occupations
Posted June 20, 2026

Job Description

We’re looking for a Service Design Analyst to join our GFIT Application Services team. In this role, you’ll play a key part in shaping and delivering service support processes that ensure new and changing IT services are seamlessly integrated into business-as-usual operations.If you’re passionate about service excellence and enjoy working collaboratively across teams, this could be the perfect opportunity for youWhat you’ll be doing:
  • Designing and delivering service support processes aligned with best practice and strategic objectives
  • Ensuring onward run and maintain support requirements are agreed within Service Designs
  • Producing service support artefacts including operating procedures, team interfaces and service knowledge
  • Building and maintaining strong relationships with stakeholders to ensure effective delivery
  • Providing input for new and changing services in the GFIT Service Catalogue throughout the lifecycle<...
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