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Service Design and Transition Manager

BJSS • Exeter, England, United Kingdom • Posted June 05, 2026

Location Exeter, England
Job Type Full-time
Category Other Management Occupations
Posted June 05, 2026

About the Role

As the Service Design and Transition Manager, you will work closely with Service Design and Transition Lead and have the following key responsibilities:

Thought Leadership

  • Provide input to our Managed Service Design and Transition Strategy
  • Help to develop robust and repeatable templated Service Design, Transition & Acceptance processes
  • Aligning Service Design and Transition to business processes

    • Objectives

    To create a set of artefacts that can be repeatedly used across multiple clients to ensure a high level of quality and consistency are achieved for Service Discovery, Design and Transition.

  • Service Discovery Current Support – capturing and understanding the ‘as is’Maturity assessment – where appropriate/needed conducting a service support maturity assessment
  • Service Design Service Design PackageDefine Service Support Scope – Scope of the services to be supported including the applicati...

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