Service Design Assistant
Location
london, england
Job Type
Full-time
Category
Management & Operations
Posted
June 18, 2026
Job Title: Junior Service Design Assistant
Role Type: Contract
Length: 6 Months initial
Location: Dartford (1-2 days per week)
Our client is looking for a proactive and organised Junior Service Design Assistant to support projects through service design, transition and operational readiness. This is a great opportunity for someone with strong people skills and an interest in service management to help improve documentation, support models and project handovers.
Key Responsibilities
- Attend project meetings and support teams with service design guidance.
- Review service design documents and recommend improvements.
- Create support models and transition pages for projects.
- Work with project managers to track completed transition tasks.
- Create, review and update project and service wikis with support team leads.
Key Experience
- Essential:
- ITIL e...