Service Desk Administrator (L2)

At ScalableOS,we're redefining offshoring by connecting growth-focused businesses with toptalents across the Philippines. Our expertise is in providing top-tier talentfor IT companies, with a strong focus on Managed Service Providers (MSPs), Tax& Accounting, and other industries. To continue delivering exceptionalresults, we’re looking for passionate individuals ready to make an impact andthrive in a team built on trust, integrity, and excellence. Join us as we drivecontinuous growth and scalability. Your next big opportunity starts here!

Job Description

This is a remote position.

SUMMARY

The Service Desk Administrator (Level 2) role demands a blend of patience, empathy, confidence, and exceptional customer service skills, as it involves interaction with a diverse range of businesses, technologies, applications, and personalities. This position requires a solid IT background, with a particular emphasis on network support, implementation, ...