Service Desk Analyst - Mexico

**Company Introduction**:
WorldStrides is the global leader in educational travel and experiential learning.
The company was founded in **** to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world.
WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.
Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
**Responsibilities**:
- Provide remote phone-based support in a heterogeneous technology environment to all members of our global team.
This includes support of but not limited to, Microsoft Productivity Suite, Dell hardware, Apple hardware, Canon & Konica Minolta multi-function printers, HP desktop printers, and troubleshooting va...