Service Desk Analyst

FNZ Group • Pune, Maharashtra, India • Posted June 06, 2026

Location Pune, Maharashtra

Job Type Full time

Category Computer Occupations

Posted June 06, 2026

Description
Service Desk Analysts at FNZ are part of the IT Infrastructure department and provide IT technical assistance to FNZ’s end users. Reporting to the IT Infrastructure Manager, this is both a highly technical and user-facing role, performing duties that align with 1st and 2nd line support functions.
This position is an excellent opportunity to work within a friendly environment while gaining experience within a reputable global financial services organisation enabling career progression. 
Specific Role Responsibilities
Providing high quality and timely First Line Support to users through our Helpdesk Software
Desktop Deployment Services (preferably Intune/Autopilot)
Azure and on-prem Active Directory Users & Groups management and Group Policy
Microsoft Email systems administration and support
Managing user access for FNZ internal bespoke applications
Supporting all corporate office system...
            

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