Service Desk Analyst

Blue Cross • Shilton, Oxfordshire, United Kingdom • Posted June 13, 2026

Location Shilton, Oxfordshire
Job Type Full-time
Category management
Posted June 13, 2026
Description

Contract:  Permanent, full time
Salary:  £24,000 - £26,000 per annum
Location:  Burford, Oxfordshire (hybrid working, minimum two days per week in the office)
Closing date:  Sunday 28 June 2026
Interview date:  7 & 8 July 2026 Do you enjoy solving problems, helping people and making technology actually work the way it should? If so, this could be the role for you!  We’re looking for an IT Service Desk Analyst to join our Information Services team, where you’ll be one of the friendly, knowledgeable faces of IT across the organisation supporting over 1,000 colleagues across 70 locations. This is a key role supporting colleagues across Blue Cross, ensuring they have the technology and support they need to deliver our vital work.
More about the role
You will provide responsive and effective first and second-line IT support both remotely and face to face, supporting over 1000 users across multiple locations. You will also be involved in installing an...

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