Service Desk for Mobility & Fiber
Location
Navi Mumbai, Maharashtra
Job Type
Full time
Category
Other Installation, Maintenance, and Repair Occupations
Posted
June 24, 2026
Company Overview
Jio is Indias pioneering telecom operator, serving over 400 million customers with cutting-edge digital apps, enterprise solutions, and end-to-end 5G offerings. Headquartered in Navi Mumbai, we drive digital transformation for both consumer and business markets in the media and telecommunications industry.
Job Overview
The Service Desk for Mobility & Fiber role at Jio requires a mid-level professional with 46 years of experience in customer support and technical troubleshooting. This full-time position is based in Navi Mumbai and involves providing high-quality support for mobility and fiber services within Jios expansive network.
Qualifications and Skills
- Customer Support experience with demonstrated expertise in resolving diverse telecom service issues for mobility and fiber (Mandatory skill).
- Network Troubleshooting skills to quickly diagnose, isola...