Service Desk Technician

Medasource • vineland, nj, United-States • Posted June 14, 2026

Location vineland, nj

Job Type Full-time

Category Hospitals and Health Care

Posted June 14, 2026

Job Title: Service Desk Analyst - Tier 1  
Hourly Compensation: $20/hour  
Contract Length: 1.5 months  
Location: Onsite - Vineland NJ  
Shifts: Flexible (Morning, Evenings, Nights)  



Client Overvi  
ewCompany will provide IT Service Desk support personnel to serve as Tier I first-line end-user support and Tier II escalation/shift leadership for Client’s environment during the Term. Services include intake, logging, prioritization, triage, and resolution of end-user incidents and service requests; escalation and coordination with Client technical teams as needed; Epic access/security and workflow-related support; incident response and outage coordination for high-impact events; and documentation of ticket activity and resolutions to support knowledge sharing and auditability. Company personnel will perform Services in ac...
            

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