Service Engineer
Location
castellón de la plana, comunidad valenciana
Job Type
Full-time
Category
Ingeniería y tecnología
Posted
June 07, 2026
EFI is looking for a Service Engineer to join our InkJet Business Unit in Spain, Almazzora.
Job Description:
- Create and implement solutions for field and customer service issues.
- Work as an escalation focal point for phone center personnel for on-going reliability and repair issues.
- Acquire and analyze all customer and performance data on assigned product(s) to determine appropriate corrective action.
- Accountable for serviceability development for new product and commercialized machines.
- Serve as highest level technical support for the product(s).
- Identify weaknesses in Service and Training processes and implement corrective action, update service bulletins, implement changes to training materials.
- Work with Sustaining Engineering to generate product modifications for commercialized products.
- Work with training developers to create content for new product training.
- Update pro...